Customers may quickly change or cancel their appointments and receive a refund, as necessary. Turkish Airlines' refund policy states that if consumers cancel their flight reservations within 24 hours of the original purchase on the same day, they would receive a full refund from the airline—but only if the flight was more than 7 days out from the departure date.

The route and fare categories will determine how much will be refunded following a cancellation. Customers may, however, request a refund if Cancel Turkish Airlines flight planned time without notifying them first and the change affects them as well. The consumer also has the choice to switch flights in this instance without incurring any additional fees.